|
The basics
• Keep
your emails brief.
• Respond to emails promptly - within
the same time you would return a phone call.
• Always write an appropriate heading
in the subject line to announce the content of your message. Do NOT
send emails with a blank subject line.
• Always check for punctuation, spelling
and grammatical errors. (A note for Turkish speakers: If you are not
sure whether you need a comma or not, choose NOT to use it. Commas are
much rarer in English than they are in Turkish. Also remember NEVER
to put a comma before "because").
• Use capital letters ONLY when appropriate,
which is very rare anyway! Otherwise, people will think you are SHOUTING
and rude.
• Format your email for plain text rather
than HTML. Otherwise, some people will have to make an extra click to
get to your message.
• Avoid negative words that begin with
"un, non, dis" or that end with "less" (undecided, dishonest, hopeless).
Take a more positive, less complaining stance. ? Use smiles , winks
;), and other symbols ONLY when you are writing to people you are familiar
with.
• NEVER forward another person's private
email to you without taking their consent first.
• Do NOT send spam mail (jokes included!)
to other people unless you know for a fact that they welcome these kinds
of messages.
|
